Shipping/Returns/Cancellations

Shipping

Our intent is to ship all orders within 3-5 business days. From time-to-time other delays may happen but such delays are not common. Delays can be caused by ice and snow storms, and heavy rains can cause delay if they are present during the time UPS package pick up occurs. Orders are not shipped on weekends or Holidays. If we are experiencing higher than normal order volume, shipments may be delayed by 1-2 business days.

We do NOT ship to:

Illinois
California
New York
Alaska
Hawaii
Massachusetts
Connecticut

Magazine Restrictions

Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 10% restocking fee.

Colorado: No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.

District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.

Delaware: No magazines over 17 rounds capacity will be shipped to customers with shipping addresses in DE.

Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.

New Jersey: No magazines over 10 rounds will be shipped to customers with shipping addresses in NJ.

Vermont: No magazines over 10 rounds for Rifles and over 15 rounds for Pistols will be shipped to customers with shipping addresses in VT.

Washington: No magazines over 10 rounds will be shipped to customers with shipping addresses in WA.

Military APO/FPO: Due to shipping restrictions, Top Gun Ammo is not able to ship to APO/FPO addresses. If you would like to receive our products we can ship to a stateside military base (or other address) that is not an APO/FPO address.

The above lists state restrictions currently known to Top Gun Ammo Sales, LLC on the sale of magazines. Top Gun Ammo has carefully researched this list but does not offer legal advise or make any guarantee to the accuracy of this list. It is the responsibility of the buyer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any magazine purchased from Top Gun Ammo Sales, LLC.

Shipping Rates

Shipping rates are calculated at time of purchase.

Cancellation

All orders cancelled prior to shipping are subject to a 10% cancellation fee. All orders cancelled after the order has shipped are subject to 10% cancellation fee, plus $25.90 per package stop. The partial refund for your cancelled order will be issued to the credit card used for the purchase and can take 5-7 business days to reflect in the card holder's account.

Change of Shipping Address

Any change to the shipping address is subject to additional fees. The additional fees must be paid prior to us changing the shipping address.

Delivery

We will not give any refunds for packages with failed delivery attempts, or refusals. If you do not wish for the package to be left unattended, we recommend scheduling your delivery day with UPS, or requesting they hold the package at your local UPS for pick up at your leisure. We cannot make these requests for you.

Returned Packages

If your package is returned for any reason including, but not limited to - An invalid shipping address provided at the time of purchase, refusal of the package, package being left at UPS pick-up location for too long, etc. - We are not liable for any additional shipping charges that may occur. These additional charges MUST be paid through your online account before the package will be re-shipped. Please allow normal processing time for your re-shipment.

Returns

All sales are final, we cannot take ammunition in return that has been in the hands of the public. Exceptions are made for defective merchandise only. In the event of you receiving product that is defective from the manufacturer we will either have the return made to the manufacturer for exchange or to us for an exchange or refund, our choice.

Damages or Incomplete/Incorrect Order

If a package is incomplete, incorrect, damaged in transit, or the security seal is broken please e-mail [email protected] with pictures of:

Outside of the box (top, bottom, and sides)
Invoice inside the box
Any packing materials
All contents of the box

Expect a response with in 24-48 hours. While we are not responsible for damaged products, we will work closely with UPS to resolve any claims as quickly as possible for our customer. UPS reserves the right to investigate all claims. All damaged package claims must be made with in 5 business days to us directly.